|
|
 |
|
DONEMUS General Terms and Conditions
1. General Terms and Conditions of Sale – Applicability
1.1 These General Terms and Conditions govern all agreements of sale concluded between the visitor to the website www.donemus.nl who places an online order, referred to hereafter as the Buyer, and Stichting DONEMUS, which has its registered office at Rokin 111, 1012 KN Amsterdam, the Netherlands, referred to hereafter as the Supplier.
1.2 By placing an order the Buyer accepts and agrees to these General Terms and Conditions.
1.3 The Buyer may not derive any rights from any other documents provided by the Supplier, including catalogues and brochures, which are to be regarded as purely indicative at all times. For this reason the Buyer may not invoke any other terms and conditions, unless the Supplier explicitly agrees hereto in writing, regardless of when this is communicated to the Buyer.
1.4 The fact that the Supplier fails at any time to invoke one or more of these General Terms and Conditions towards the Buyer, shall not constitute any reliquishment of any of the rights contained therein or exclude any later invoking of those terms and conditions.
1.5 The invalidity of one or more clauses, or parts of one or more clauses does not affect the validity of the General Terms and Conditions.
1.6 The Supplier reserves the right to change these General Terms and Conditions at any time. Modified General Terms and Conditions apply immediately, without, however, affecting those rights already acquired by the Buyer.
2. Conclusion of an Agreement of Sale
2.1 The Buyer is responsible for all information which he provides the Supplier with when placing an order. The Supplier cannot be held responsible for not being able to deliver the goods, or for not being able to deliver the goods in time if the details of the addressee have not been entered correctly.
2.2 Each order is placed subject to acceptance by the Supplier. In all cases the Buyer is required to confirm his order by paying the price.
2.3 The availability of the offered goods is limited to the goods the Supplier has in stock. A credit note can be drawn up if the stock is exhausted.
3. Delivery
3.1 The delivery will be considered to be completed either when the goods are delivered at the address provided or, if the addressee is not present, when a message is left behind, stating where and how the goods may be collected.
3.2 The goods must be delivered to the Buyer no later than 30 days after the order is placed. Should this not be the case, then the Buyer may immediately cancel the sale, unless the parties have agreed on a different delivery period.
3.3 Events beyond the Supplier’s reasonable control that release the Supplier from its obligations include: war, rebellion, fire, strikes, accidents and the impossibility for the Supplier to receive stock from its normal suppliers.
3.4 The Supplier may temporarily delay the delivery in the event of, among other things: disruption to its internal network, disruption affecting the telephone communications, disruption, or problematical access to the Internet and such like. In such a case the execution of the agreement of sale will be postponed until the disruption has been resolved or access to the Internet has been restored, without the Buyer being entitled to dissolve the agreement or to claim compensation.
3.5 In any event the Supplier is obliged to effect the delivery only if the Buyer has already fulfilled all his obligations towards the Supplier.
4. Receipt of Goods
4.1 The liability of the Supplier is in all cases limited to and will not exceed the price, excluding all other payments.
4.2 If on receipt the Buyer finds any defect in any of the goods supplied, he may claim compensation only for this part.
5. Return of Goods
5.1 A formal arrangement between the Supplier and the Buyer is always required prior to returning goods.
5.2 In case of a visible defect or a delivery that is not in accordance with the agreement of sale, each accepted return may, after verification by the Supplier, lead to the replacement of the goods or a credit note, to the exclusion of all other payments.
5.3 Buyers have the right to a cooling-off period of 7 working days after the delivery of the goods. Within this period the Buyer is allowed to return a product, being only responsible for paying the cost of returning the goods. In this case the Supplier is not entitled to charge postage or administration costs.
5.4 If the Buyer returns the product within the cooling-off period, the Supplier is obliged to refund the amount paid within 30 days.
6. Prices
6.1 The goods are sold and delivered for the price that applies at the moment when the order is confirmed.
7. Disputes
7.1 The Supplier undertakes to deal with any complaints or disputes as soon as possible.
7.2 Should a dispute between the Supplier and the Buyer arise, an attempt shall be made to come to an amicable settlement first. Should it not be possible to solve the dispute in this way, the Dutch courts shall have exclusive jurisdiction and Dutch law shall apply exclusively.
|
|
|
|
